TERMS OF SERVICE – CATERSTATION

OVERVIEW

This website is operated by CaterStation AUS ("CaterStation"). Throughout the site, the terms "we", "us" and "our" refer to CaterStation. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms"), including any additional terms and conditions and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by them. If you do not agree, you may not access the website or use any Services.

Any new features or tools added to the store will also be subject to these Terms. The most current version is always available on this page. We reserve the right to update, change or replace any part of the Terms by posting changes to our website. Your continued use of our site constitutes acceptance of any changes.

Our store is hosted by Shopify Inc., which provides the online e-commerce platform allowing us to sell our products and Services to you.

1. ONLINE STORE TERMS

By agreeing to these Terms, you confirm you are at least the age of majority in your state or territory of residence or have given consent for any of your minor dependents to use this site. You must not use our products for any unlawful or unauthorized purpose or violate any laws in your jurisdiction.

Any breach of these Terms may result in immediate termination of your access to our Services.

2. GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time. You understand that your non-payment information may be transferred unencrypted and adapted to technical requirements for network connection; credit card details are always encrypted.

You agree not to copy, sell, or exploit any portion of the Service without express written permission.

3. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or not current. Any reliance on the material on this site is at your own risk.

We may update the contents at any time but have no obligation to do so.

4. MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. All prices displayed are in Australian dollars (AUD) and are inclusive of GST. We may modify or discontinue the Service (or any part) without notice.

We will not be liable to you or any third party for such changes.

5. PRODUCTS OR SERVICES

Some products or Services are available exclusively online. These may have limited quantities and are subject to return or exchange only in line with our Refund & Cancellation Policy.

We make every effort to display products accurately, but colours and images on your screen may vary.

We reserve the right to limit sales by person, region, or jurisdiction, and to discontinue products at any time.

6. ACCURACY OF BILLING AND ACCOUNT INFORMATION

We may refuse or limit any order placed with us. If we change or cancel an order, we will attempt to notify you via the contact details provided.

You agree to provide current, complete, and accurate purchase and account information and to update it promptly so we can complete your transactions.

For more details, see our Refund & Cancellation Policy.

7. OPTIONAL TOOLS

We may provide access to third-party tools "as is" and "as available" without warranties. Your use is entirely at your own risk.

8. THIRD-PARTY LINKS

Links to third-party websites are not under our control, and we are not responsible for their content, policies, or practices.

9. USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send us creative ideas, suggestions, or other materials, you agree that we may use them without restriction and without compensation. You agree not to submit anything unlawful, defamatory, or harmful.

10. PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

11. ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct any errors and to change or update information without prior notice, including after you have submitted your order.

12. PROHIBITED USES

You may not use the site or its content for any unlawful or prohibited purpose, including but not limited to:

• Violating any laws or regulations
• Infringing our intellectual property rights
• Harassing, abusing, or discriminating
• Submitting false information
• Uploading malicious code
• Collecting others' personal data without consent

We may terminate your use of the Service if you violate any of these prohibitions.

13. CONSUMER GUARANTEES, DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with a service, you are entitled to cancel your service contract with us and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.

Subject to the above, and to the maximum extent permitted by law: we do not guarantee uninterrupted, timely, secure, or error-free Service; the Service is provided "as is" and "as available"; and CaterStation, its directors, employees, or agents will not be liable for any indirect or consequential loss. Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy conferred by the Australian Consumer Law or any other applicable law that cannot lawfully be excluded, restricted or modified.

14. INDEMNIFICATION

You agree to indemnify CaterStation, its affiliates, and employees from any claim arising from your breach of these Terms or your violation of any law or rights of a third party.

15. SEVERABILITY

If any provision of these Terms is deemed unlawful or unenforceable, it will not affect the validity of the remaining provisions.

16. TERMINATION

These Terms are effective unless terminated by you or us. We may terminate if you fail to comply with them, and you will remain liable for any amounts due up to the date of termination.

17. ENTIRE AGREEMENT

These Terms, together with our posted policies, constitute the entire agreement between you and CaterStation.

18. GOVERNING LAW

These Terms are governed by and construed under the laws of New South Wales, Australia, and you submit to the non-exclusive jurisdiction of the courts of New South Wales.

19. CHANGES TO TERMS

We may update or replace these Terms by posting changes to our website. It is your responsibility to check for updates.

20. CONTACT INFORMATION

Questions about these Terms should be sent to orders@thecaterstation.com.au.

CaterStation AUS
9/1 Sailfind Place, Somersby NSW 2250, Australia
Email: orders@thecaterstation.com.au
Phone: +61 404 680 110
ABN: 47 701 794 523